Need Help?

Each ArmchairTour runs in your web browser, just like a web page on the Internet (except that with an ArmchairTour, you don't have to be connected to the Internet).

ArmchairTours run best in Internet Explorer 5.5 or higher, but may work in other browsers as well. Internet Explorer 5.5 for Windows is included on each ArmchairTour CD-ROM.

Currently, only the Lighthouses ArmchairTour runs on Macintosh computers.

Check the README.TXT file on your CD for product-specific support information.

Click the link below that best describes your situation:

I'm having trouble installing ArmchairTour.

ArmchairTour installed fine, but will not start.

ArmchairTour runs very slowly.

ArmchairTour runs, but the map or the panoramas aren't working properly.

The enlarged pictures won't fit on my screen, or the colors look funny.

I sometimes get prompted to connect to the Internet to download something.

Parts of the screen are blank or display an error message.

Sound isn't working properly.

I can't see the pictures - I get a blank box where the pictures should be.

How can I uninstall ArmchairTour and/or Microsoft Internet Explorer and remove them from my computer?

If none of the topics above solve your problem, contact us.